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Best Customer Loyalty Software in 2018

Innovative Loyalty Programs

Software BY Innovative Incentives & Rewards Pvt. Ltd.
Enhance your consumer relationship through Innovative customer loyalty programs. Give attractive rewards and incentives to indulge them like never before.

Aftek Loyalty Based System

Software BY Aftek Limited
Aftek's Loyalty based System is Tailor made for Indian market and customizable enough to accommodate global market requirements, Aftek LBS will help retain existing clients through a flexible rewards system.

FSS Loyalty Manager

Software BY Financial Software & Systems Pvt. Ltd.
FSS Loyalty Manager has been developed leveraging extensive knowledge in the payments domain and in merchant operations. It is a comprehensive and dynamic solution that supports financial institutions to create custom loyalty programs for their existing merchant and customer base in order to generate more transactions and incremental revenues at lower costs.

Transvision Loyalty Software

Software BY Transvision Software & Data Solutions Pvt. Ltd.
A multi-tier multi-coalition loyalty management solution on a web-based platform supporting POS, mobile and online communication channels. Rule based flexible loyalty engine to create marketing campaign as per business requirements and process batch as well as real-time transactions.  

V R Experts Customer Loyalty Program

Software BY V R Experts
Customer Loyalty Program in V R Experts has proven to increase business and build customer loyalty. It is typically a program that features marketing partners and provides both recognition and reward benefits through loyalty programs. We customize and develop these programs like any other customer loyalty programs of companies, market and manage them, providing clients an end to end business solution. 

iBonus Loyalty

Software BY AVI Infosys LLC
iBonus is the latest and the most affordable loyalty solution for companies of all sizes today. It is an end-to-end solution which means that you can set up a complete loyalty program in your company within your budget and without having to make additional purchases or resource allocations.

AssistEdge

Software BY Infosys
AssistEdge Loyalty Management System provides end-to-end capabilities that support the value chain of successful customer loyalty programs. AssistEdge helps organizations deliver incentives to customers while enabling a personalized and cross-channel experience.

URConnect

Software BY URConnect India
URconnect India has always described Loyalty Management as a company's ability to generate genuine teamwork among all concern departments in the organization and channel partners; and to instill in every individual the constant awareness that customer service is everyone's business.

LuitBiz CRM

Responsive Easy To Use 360° CRM For Your Business
LuitBiz CRM is a true 360° SaaS CRM that gives you a single view of all your customer and business interactions with information from the past, present and future with its Sales, Marketing, and Support modules to Grow Your Business and can be accessed from anywhere anytime using any device without downloading any mobile apps. 

Torqus Online Ordering

CRM|Loyalty|Material Management|OrderOnline|Report
Torqus brings to you its online ordering site and apps module which has been created to jump start your restaurant or F&B outlets. The module allows you to setup your own online food ordering site in a few simple steps.

UrbanWand Restaurant Management Solution

Tablet Based Digital Menu
UrbanWand provides innovative solutions for the restaurant and food management industry.

Belly

Software BY Belly
belly is the loyalty customer management software for Small and Medium businesses. It is customer loyalty software the consequence of positive emotional experience and perceived value of the experience included as product or services. They are benefits like as increase communication, retention, and customer spending.  

Cleanwash

Software by Avosoft Technologies
Cleanwash is a desktop software for dry-cleaning and laundry management. It is simple to use and has an intuitive interface. It is user-friendly, which means you can mostly start using it without any tech guide.

Como

End-to-End Customer Engagement Inside Your POS
Como provides businesses with an end-to-end customer engagement platform that?s integrated with their POS. It includes actionable business insights, personalized loyalty programs, and a branded mobile app. The solution is proven to grow customer spend by up to 40%!

AveJana

Generate Reviews and Ratings for E-commerce Store.
aveJana helps Online stores Generate tons of Reviews and Q&A and use them to drive qualified traffic, increase conversion rate and boost sales. aveJana is integrated with social platforms such as Facebook and Twitter which enables you to share your best reviews on your Social Pages directly from your dashboard.

Page Last Updated On 03/11/2017 05:39


Nowadays, retaining a buyer or even making new customers is not easy. One has to strive and show how are they better than their competitors. Here is where the Customer Loyalty Management System comes into the picture.

With the number of E-commerce websites growing by leaps and bounds, the competition among E-commerce websites in selling the products, retaining the old customers and gaining new customers is also increasing. A customer loyalty software helps in taking care of all these things and many more to make the E-commerce business a successful one.

What is Customer Loyalty Management System?

It is a software consisting of a set of functions to help you retain your existing customers and secure many more. The software helps in the management of customers by letting you find out who is spending how much and on what products. The customer loyalty management system ensures no potential shopper is left ignored by your online store. Thus, it is an integrated system for managing people to make the most out of your business.

Features of Customer Loyalty Management System

  • The customer loyalty management system aims at increasing sales, retaining buyers, ensuring excellent customer experience, and gaining loyal consumers at the same time.

  • Secondly, it is about managing your customers and analyzing the shopping behaviour of your customers. This analysis allows you to manage your ‘influential’ customers effectively by offering them timely rewards & discounts.

  • The software helps in the planning of discounts in a way that is profitable to the company as well as the customers. For example, regular visitors can be entertained with additional discounts, etc. with a view to make them shop again.

  • The software helps in planning, developing and executing the customer loyalty program. The software also helps in developing rules of the program, the rewards and communication of the same.

  • The software takes care of the overall management of a company’s customers by helping the Admin plan and execute better customer experience.

Advantages of Customer Loyalty Management Software

  • The software helps in making the visitor to the E-commerce website to stay for a long time and turn the visitor into a potential customer. The software tracks the potential customers searching for similar products in your website and makes them visit your website by providing incentives to the visitor such as making the first buy a free one or a by providing a great discount to the first time buyer etc.

  • The software helps in retaining the old customers by making them visit your website again and again and encourages them in buying products by rewarding bonus points or giving discounts for the next purchase which is not available to the normal customers. This makes them feel special and encourages them to visit your website again and again to make purchases.

  • The software encourages the customers to refer the website to their friends, relatives and their social networking accounts by providing them incentives.

  • While you may be busy taking care of the business, the customer loyalty softwares can follow up the visitor or customer about their experiences and opinions on the website. These surveys help you to improve the business by rectifying the mistakes specified by the customers and the visitors.

  • The software sends a detailed report of the new customers brought by the software, the surveys done, the number of repeated customers etc. to you through E-mails.

  • Some customers who stop coming to the website are brought back to your website by the software. The software brings back the customers by providing the incentives, discounts etc. which is a big deal to any business.

  • The software takes care of wishing the loyal customers on birthdays etc. to make them feel special.

  • The repeated customers are the ones who bring profits to your business and these customers are taken care by the software. The software treats the best customers of your website with huge discounts and incentives which encourages them to buy more products and bring more customers to your website.

  • The software helps in tracking the customers, visiting and buying activities etc. and sends them follow up E-mails about the products that they were interested in and the discounts on the products they were interested in and persuades them to buy the products.

Some Potential Cons of Customer Loyalty Management Software

  • While it is good for any business to get improved, the amount being spent in rewards, discounts and incentives may be much more than the profits earned which can potentially take the business down into losses.

  • The E-mails and the tracking done by the software may annoy the customers and visitors if it is done on a frequent basis.

  • The software can prove highly efficient for one's business but many not prove to be good for your website which makes the amount spent on buying the software a waste.

Points to Consider While Buying Customer Loyalty Software

  • When buying the customer loyalty software, the reviews about the software should be checked. The percentage of successes gained by the E-commerce websites similar to your website should be taken into consideration before buying the software. This increases the chance of success.

  • The rewards, incentives and the discounts provided by the software should be calculated carefully and should be checked whether it is feasible to your business.

  • Any website or an E-commerce site will take some time to get into the customers and you have to wait for a period of time to really see success. It depends on the choice of the website owner to wait patiently for some time before buying the software or to buy a software as soon as the website is started.

The basics of the business such as maintaining the quality of the products, delivering the products on time, replying to the queries and requests of the customers is essential and should never be neglected. The software would not be of much help if the website quality and the quality of the images are poor. So it is better to first take care of all the essentials of the E-commerce website before going for the customer loyalty software which may help to improve your online business.

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