Cloud Telephony & IVRS Exotel

Exotel

 4.2 (5)

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Exotel

Exotel Techcom Pvt Ltd

Overview

Exotel is a business phone system that offers features like Smart IVR for you Business. You can set up an efficient call routing/management/recording system in 5 minutes of cloud telephony device.

Pricing of Exotel

Click here to get detailed pricing as per your requirements.

Dabbler
USD 151.5  Per 6 month
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6 months validity
5,999 rental
4,000 Call/SMS balance
6 Agents
2 Exophones
Unlimited Channels
Multilevel IVR
Believer
USD 303.02  Per Year
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12 months validity
10, 499 rental
9,500 Call/SMS balance
6 Agents
2 Exophones
Unlimited Channels
Multilevel IVR

Key Features of Exotel

keyboard_arrow_right Multi User login & Roll based access

keyboard_arrow_right Banquet and conference Management

keyboard_arrow_right Lead Management

keyboard_arrow_right Call Routing

keyboard_arrow_right Customisable Welcome Greeting

keyboard_arrow_right Multiple Accessline

keyboard_arrow_right API Integration

keyboard_arrow_right Call Logs

keyboard_arrow_right Multiple Simultaneous Calls

keyboard_arrow_right Single Access Number

keyboard_arrow_right Inbound Reporting

keyboard_arrow_right Call Queuing

keyboard_arrow_right CRM integration

keyboard_arrow_right SMS

keyboard_arrow_right Mobile App

keyboard_arrow_right IVR and Dial Groups

keyboard_arrow_right Internal Call Transfer

keyboard_arrow_right Multiple Extension

keyboard_arrow_right Complete Messaging Platform

keyboard_arrow_right Call Recording

keyboard_arrow_right Text-to-Speech

keyboard_arrow_right Toll Free Number

keyboard_arrow_right Caller ID

keyboard_arrow_right Outbound Reporting

keyboard_arrow_right Custom Sender ID

Specifications

Deployment : Web Base
Payment : SAAS
Mobile Support : Yes
Mobile App : Yes
Languages support :
English
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Base
Web Base and Installed
Api
Both (SAAS & One time)

Who uses Exotel

Personal StartUps SMEs Agencies Enterprises

Platforms

Web App Windows Macintosh

Mobile Platforms

iOS Android WinPhone BlackBerry
Personal
StartUps
SMEs
Agencies
Enterprises
WebApp
Windows
Macintosh
iOS
Android
Windows Phone
BlackBerry

Company Details

Company Name:
Exotel Techcom Pvt Ltd
Website:
Headquarter:
Bangalore

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Exotel Screenshots (4)

Exotel Video

Exotel Slideshare

Customers

Customers

Exotel Customers
Exotel Customers
Exotel Customers
Exotel Customers
Exotel Customers
Exotel Customers
Exotel Customers
Exotel Customers

User Reviews (5) Ask a question

Techno Baba
Position: Contact software 
Company:
2017-05-12
via Google
Best software for contact center
Overall rating

Exotel is a good software for contact support it also records the call which you engaged in and it also helps in building a good relationship with customer for a client over the call I personally recommend you to go to wait and build a healthy relationship

Kiran Khatri
2017-12-26
We found it to be the best phone system till date.
Overall rating
Features
Ease of use
Value for money
Customer support

Likelihood to recommend: 9/10

We found it to be a great cloud-based technology. It was useful to us as we get thousand to calls on daily basis. it can easily track them and there is no missed call. Its unique feature is its ability to manage multiple calls at a particular time without missing a single call.

 

Pros

We are gald we switched to this software for calling. It has helped us make the call process more relaxing

Cons

there is no free-trial session available.

Soumya Thakur
2017-12-26
We being in software firm have to handle various calls form our
customers and other people daily. exotel has made our calling process
simple and relaxed. Now we can listen clearly throughout the calls and
help our cutomers in the best possible way.
Overall rating
Features
Ease of use
Value for money
Customer support

Likelihood to recommend: 9/10

We being in software firm have to handle various calls form our customers and other people daily. Exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our customers in the best possible way.

 

Pros

It has helped us manage our calls in the best possible and effectiveway.

Cons

Sometimes the international calls get disconnected.

Tushar patel
Position: customer service 
2017-07-28
good softaware
Overall rating

Actually, I am in calling the company and I use this software many times and my experience is too good with it. And I have to say the software is too. Good and easy access.

Rajendraprashad Upadhyay
2016-03-02
Easy to manage, internet call transfer
Overall rating

The life blood of business is communication and without communication no business can even think you exist, now a day’s world is so fast that you can’t afford to be slow even in the communicating with your customers and suppliers etc. The Exotel is one of the leading software providing the best business phone system with wonderful features which are the need of time .like Sms . You can install in as mobile app easy to manage, internet call transfer, also IVR calls, calls routing, provides call recording. Provide the outclass of feature of text to speech. Provide single access number. Can handle multiple calls with ease. Provide the call logs and all records. Numerous features and all are making their software making stand with other successful software. Once you will start exploring this software you will explore new features everyday.


FAQs of Exotel

Q. What are the main features of Exotel?

The key features of Exotel are as follows:

label Multi User login & Roll based access

label Banquet and conference Management

label Lead Management

label Call Routing

label Customisable Welcome Greeting

label Multiple Accessline

label API Integration

label Call Logs

label Multiple Simultaneous Calls

label Single Access Number

label Inbound Reporting

label Call Queuing

Q. How much do the Exotel cost?

The Exotel has 2 plans - Dabbler INRUSD 152 (Per 6 month),Believer INRUSD 303 (Per Year).

Free trial : Available.

Q. Who are the typical users of Exotel?

Note : We are updating soon

Q. Which mobile platform does Exotel support?

Note : We are updating soon

Q. Which operating system does Exotel support?

Note : We are updating soon

Q. What payment method does Exotel support?

Exotel support the following payment methods : SAAS.

Q. What is the deployment type?

Exotel has deployment type : Web Base.

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