Best Hotel Management Software in 2018

Best Hotel Management System by Djubo
Djubo online hotel management system offers affordable features to every kind of accommodation provider from boutique hotels, quaint BnBs, hostels to hotel chains etc. Also you can manage your hotel's online & offline sales.

Hotelline PMS

Hotel Accounting Software by Atulyam Hotelline Solution
Pricing starts from : USD 1.52 Room/Month
Atulyam Hotelline solutions is a web-based hotel reservation software for hospitality industries like hotel, resort, restaurant, clubs, apartment, bar etc covering all aspects of this industries.

Cheerze HMS (Formerly Champagne HMS)

Fast, Flexible, Cost-effective Hotel Management System
Cheerze is the preferred Hotel Management Software for midsized hotels, resorts, small hotels and service apartments. It Help Cheerze enables bookings via various channels, Cheerze provides multi-device, 24 x 7 access to MIS reports, Cheerze prevents revenue leakage.

eZee Frontdesk - Hotel Management Software

HMS Hotel Software Systems for Hospitality Industry
Pricing starts from : USD 1150 One Time
Installed and online hotel management system solution for small, large and very large hotels. That cover all hotel modules like restaurant POS, booking engine, channel manager, digital restaurant menu, guest feedback system, hotel management app.

MMI HOT inn - Hotel Software

Complete Web Based Hotel Management System
A hotel software designed with the aim to satisfy all the needs of the demanding environment of the hotel and hospitality business. With a complete user-friendly interface it will allow the user to carryout daily reservation operations such as real-time availability of room, rates, guest profiles etc in a user friendly manner.

Aatithya HMS

Best Hotel Software by Dataman Computer Systems
A well known name for hotel accounting software, running successfully at over 750+ medium size to large scale of properties across the country. It can be used in Budget Hotels, Lodges, Guest Houses, Megamalls, Clubs, Restaurant & point of sales etc.


Free Hotel Accounting Software
KWHotel is a free hotel billing software dedicated to small & medium accommodation facilities. Its universal design can even accommodate needs of yacht or surfboard rentals. Moreover, it's free & download hotel management app.

Frontdesk Anywhere

Hotel Management Apps BY Frontdesk Anywhere
Pricing starts from : USD 1200 Per Year
Frontdesk Anywhere is a hotel management software that offers an all-in-one cloud-based solution for managing hotels. You can easily manage your hotel property, revenue, and online distribution effortlessly. It is a fully customizable software with intuitive, user-friendly interface for both the hotel management as well as employees as it makes training a breeze.

Oracle Hospitality

Web Based Hotel Software BY Oracle Corporation
Empower your hotel business with this flexible and secure Online hotel management system. Serve your guests with the best check-in, check-out and housekeeping services and operational efficiency at its best. From Profile management, Bookings to Inventory, Financials and Reporting management this hotel software can accomplish everything in seconds.

True Hotel Management

software for hotel management by Truelogics Infotech Pvt. Ltd.
Installed base best software hotel management to manage operations like check-in and check-out, online hotel reservation system software and booking management, front desk, hotel billing etc. THMS is a complete hotel erp system.


Cloud Based Hotel Management Software
InnkeyPMS is complete web based integrated user-friendly hotel management software which has end to end solution for all the departments of hotels. Right from reservations to check-outs, with channel manager, booking engine.

ShawMan PMS

Hotel PMS Software BY ShawMan Software Pvt. Ltd.
Pricing starts from : USD 37.88 Per Month
ShawMan PMS online hotel management system with booking engine, hotel accounting, guest preferences and restaurant POS. The concept of this hotel management software helps in centrally managing rates and business processes for a chain of hotels.

Roomsy HMS

Hospitality Management Software By Roomsy Inc
Pricing starts from : USD 100 Per Month
Roomsy is easy to use web based hotel management system. This hotel management app can both as a hotel billing software and online hotel reservation system software. Roomsy manages 72,047+ rooms,  in 41 countries. Try it free demo today.


Hotel Manager Software by thePass Ltd
Pricing starts from : USD 9.96 Rooms/Month
Best online hotel management software for small to large scale of hospitality industries. Everything you need to run your hotel their top modules are frontdesk with drag and drop calendar, direct click management, distribution system etc.

AxisRooms Channel Manager

Best Hotel Reservation Software
Cloud-based India’s first global distribution system technology provider for hotes and travels related industries. Our hotel software has a totally automatic dashboard that allows a fast learning and a user friendly. Download hotel management app.

Page Last Updated On 04/09/2018 04:15

What is Hotel Management Software?

The best hotel management software is an ultimate management solution to maintain hospitality and customer relationship management by a hotel. A hotel management system can be used for managing rooms to engaging with guests in the hospitality industry like at restaurants, hostel, lodges, suites, resorts etc.

More about Hotel Software Systems:

Technology is not something that you must fear in this age, but something you should learn to embrace. It can truly transform the experience for your customers and differentiate your hotel from all others.

Software for hotel management system or Hotel ERP (enterprise resource planning) is a software solution developed and designed for hoteliers to manage. It provides easy to use hotel billing software, hotel reservation system software, and online hotel booking software.  

The hotel industry has been booming for years. With the entry of new entrepreneurs in the business, the market is adapting to the environment of competition, and the one who survives is the sage! In order to manage a hotel and ensure it has a smooth functioning, hotelier needs to incorporate a Hotel PMS software. After all, a hotel without a software is like a human body without a skeleton.

Features like front office, POS, inventory, payroll, internet hotel booking software, hotel billing software and interfaces contribute to the best HMS hotel software solutions in making it as a full-fledged system which becomes the backbone of any hotel.

Severe heartburns are caused to hoteliers because of the problems faced by them while running a hotel, and it is a hospitality management system which provides ready solutions for all the complications.

Features to Look at Before Selecting the Right Hotel Management Software

Hotel management demands constant attention in small things. Here are certain features of the hotel billing software that will enable you to gain control over finances and the general management of a smooth workflow.

  1. Hotel Reservations and Front Desk Support: Hotel check in software is easier these days to check in and checkout of the hotels because of the software giving a quick guide to the room availability and other details related to charges. Also, the general details about the hotel facilities can be seen in a jiffy with the help of hotel management software.
  2. Payment Gateway: Hotel software solutions helps the managers to accept payment from the customers via credit/debit cards. This is automatically updated to their financial database also as well as the guest information.
  3. Gift coupons/certificates: Customers can redeem their gift coupons/certificates easily without the problem of tallying the expenses. The hospitality management software immediately recognizes the value of the coupons and makes the adjustments accordingly. The software also helps in making gift coupons/certificates for valued clients
  4. Employee Details: Once the details of the employees are fed into the software, it can be useful for several purposes. The manager can assign duties according to the list, they can interchange the duties when required and even get the contact details of the employee(s) in case of emergency. The hotel software systems also help in making employee identification cards.
  5. Manager Details: As in case of the employees, even the details of the managers are updated. The managers are also issued their identification card.
  6. Salary/Payroll: The salary of the employees can be checked and even updated from time to time. Receipts of salary payments are also got from the software.
  7. Retail Support: Certain hotels also need retail inventories for keeping an inventory of their housekeeping and food items. Most hotel software systems have an integrated retail inventory that makes the hotel management system process much easier.
  8. Restaurant: Hotels that have their own restaurant need the restaurant details specifically. This involves invoices and billings and even inventory listing. Hotel Management Software that has this separate area within their software package can immensely benefit the hotels.
  9. Accounts, invoices, and reports: Hotels generate bills and invoices that have many details attached to it. The best hotel software system that keeps a check on the guests’ usage of facilities and combines it into the invoice becomes ideal. Also, if the software helps in the financial aspects of the hotels makes it a boon for the hotel managers.
  10. Timekeeping: The software that combines housekeeping and timekeeping ensuring that the services are provided to the guests in an orderly fashion helps the manager to keep the efforts of the hotel streamlined in the right direction.

Advantages you get out of Hotel Software

  1. Ease of Setup and configuration is the best aspect.
  2. Most hotel management software have the feature of customization allowing the users to make changes or add more features as per their requirements.
  3. Multi-user options make Hotel billing software user-friendly and enable coordination between different departments or teams.
  4. Powerful HMS hotel software solutions features allow the smooth functioning of hotels and equip the manager to run the administration efficiently.
  5. Guest choices/demands can be updated and be available to all departments.
  6. Specific settings and add-ons make the software available to different persons in different ways depending on their work functioning.
  7. The hotel manager can delegate work and also monitor the staff functioning and coordination.
  8. Guests can have quick check-ins without any delay or fuss.
  9. When hotel management software is available on the mobiles to the customers too, it updates all the guests’ details and also automatically saves the guest’s stay details that they have themselves booked before checking in.

Drawbacks of the Hotel ERP Software

  1. You might not be informed properly about the operational requirements of the software setup. You might want to integrate the hotel management software into your website but not all kinds are able to be fully integrated into your website system.
  2. Check out for the maximal level of support that the software can give. For example, certain software only provide support for small or medium hotels and not for big enterprising ones.
  3. Certain hotel management apps require the installation of additional cables across your hotel. For this, you might have to undertake certain structural changes in your hotel and remodel it as it was originally.

5 Warning Signs You Should Watch Out For As A Hotel Business Owner

Sometimes you need to be careful with your customers. Leaving them angry and frustrated is the last thing you'd want to do. But do not worry, we’ve got 5 Warning Signs You Should Watch Out For As A Hotel Business Owner:

1. You are issuing too many refunds

There’s nothing like making your customer pay a nice, fat amount for booking and then issuing a refund right away. Having to do it once is bad enough but having to do it several times is definitely not a good sign.

What a refund is really telling you is that your money management isn't good. It’s totally understandable, and it can happen. But it is high time that you use the amazing tools that are easily available. That’s what good Hospitality Software Solutions are for! It helps you in keeping an eye on staff schedules, bookings, special events, and everything else so that you're not confused and exhausted every day, without knowing the kind of crisis that you might run into.

2. Your hotel management system is unorganized

Sometimes you just have a bad employee on board, but an unorganized management system is responsible just as often for things that infuriate your guests. And if it’s happening to several guests, then that’s most certainly the case.

Your Hotel Management System needs to be first put into place. Your staff needs a clear idea of who stays where and at what time. If your customer complains about double-booked rooms or booking the wrong room, and you find it hard to fix the mess all the time, then you need to check the hotel management software that you’re using, and ask your employees the following questions:

i) Does the software clearly show which rooms are available and which aren't, and who will be staying where?

ii) Are the rates for every room plainly listed?

iii) Is the software very complex to use, making you click through a bunch of screens just for a simple reservation?

The hotel management software may make sense to you, but always ask your employees; they may find the software totally confusing!

3. You aren’t working as a team

Even if your hotel is getting the job done, gaining effective profits will require collaboration with your employees. After all, the employees are your eyes and ears in the process, and the information that they gain is very vital to your hotel’s development.

Good hotel management apps can fix this problem. Make sure you meet with your employees and ask them to log every special request from guests in the system. Try to get as much feedback as you can from your customers.

4. There is lack of communication between your employees

Your staff/employees need to communicate with each other well. Many new hotel management apps offer little widgets that allow employees to be in direct contact with each other all the time.

If something needs to be re-done, one employee can send a quick note to the staff and the right person can start the work right away. Or better, it can simply serve as a way for employees to chat throughout the day, and build a team-oriented spirit among themselves to improve the customer experience.

5. You always need to be at your Desk to run your Hotel

No one in this age should be tied to their desks anymore. The best hotel management software will easily allow you to run your business from anywhere, and if it doesn't then you need to change it. It should allow you to run and access your business from anywhere. You should also be able to instantly contact your employees through some sort of chat or messenger.

Hoteliers can take comfort from the fact that cloud technology is gaining global attraction and appreciation. It will enhance accessibility and connectivity between suppliers and distributors, thereby improving occupancy and bringing in more revenue. From an ROI perspective, a reliable hotel PMS Software can definitely make a big difference to a hotel’s bottom-line. A hospitality management system isn't just a tool, it has become a critical driving force in the hotel industry’s business operations.

Expert Guide On Hotel Management System For the Hospitality Business

Running a hotel is a tough act, and running it smoothly is a tougher one! Basically, it seems that a hotel business owner or Manager has to deal with Reservations, Deposits, Check-ins and Check-outs. In addition, he also has to manage the POS (Point of Sale) system and incorporate it into the client invoices. Furthermore, he has to manage his staff - from housekeepers to checking stock and a lot more. What’s the best way to handle all these smoothly? The answer is straightforward - a quality PMS software!

Technology is reigning over every industry. How can hospitality industry stay behind? Hotels, lodging house, cottages, and restaurants are increasingly opting for software. According to a survey by HMS research firm SoftwareSuggest, Hotel Management Software (HMS) BuyerView 2015.

“Middle-of-the-road hoteliers are implementing the hospitality software solutions to leave behind the physical management of their asset.”

Keeping in mind the increasing demand for software in the hospitality business, below is an expert guide on best hotel management software.

What is Hotel Software?

Online Hotel Software is used to automate the everyday processes in a hotel, restaurant, hostel, etc. The software consists of all the required vital features, such as room booking, reservation, check-in, check-out and much more. It allows the organization to obtain real-time reports on all aspects related to it.  The software consists of multiple scalable modules which work together to achieve the pre-set objectives.

How Does It Work?

All the modules of this software perform in coordination with each other. For that reason, whatever happens to one module directly influences all other modules. It manages everything by keeping checks on the work executed in different divisions of the organization. It is particularly valuable for small and mid-sized hotels.

The report -- HMS software BuyerView 2014 -- likewise states that

“54% of hotel management software buyers are small to mid-size hotels in the business.”

Features of Hotel Management Software

The software must have the following features:

  • 100% web based hotel management applications
  • Great flexibility in the user-defined fields
  • All the modules must function together without latency
  • Graphical depiction 
  • Real-time statistics

Modules of Top Hotel Management Software

Hotel information software has modules that cover several facets of hotel management. This mainly includes tracking of reservations, hotel bookings, room service, housekeeping, stock management and accounting. Good hotel management technology will save a lot of time and money by streamlining these processes. Explained below are some modules of the software:

1. Administration

This module permits the customization and arrangement of the hotel. Here’s what all comes under the canopy of the administration module: 

  • Management of room types and features with hotel room management software
  • Allocation of permission status
  • Set dates
  • Payment choices
  • Set charges by room type
  • Adding, editing and disabling staff
  • Managing inventory
  • Set tax rates

2. Housekeeping

The housekeeping or front desk module of hotel management software is where the maximum day-to-day operation takes place. Following tasks are a part of this module: 

  • Managing reservation
  • Accounting for financial transactions
  • Reservations
  • Accessing guest report to check bookings
  • Print check-in cards for guests
  • Check-in guests as they arrive
  • Check out guests     
  • Billing

3. Hotel Reservation Systems

For any hotel, the most significant feature of hotel booking software is the management of reservations. Good hotel information system shows the following information:

  • Which rooms are available for reservations?
  • When are the clients arriving and departing?
  • Available rates

The hotel management software ensures that the reservations are precise so that the administration personnel can avoid awkward slip-ups and overbookings.

4. Deposits

With reservations, arrive the need of deposits. If a hotel grosses deposit to secure the booking, this must be imitated on the guest invoice. This is where the software comes into the picture. It keeps a check on the reservations with deposits and also unconfirmed reservations. This permits the administrative personnel to keep the financials and transactions accurate.

5. POS

The online hotel software also comes with an in-built POS (Point of Sale) system. This system tracks the sales which take place within the hotel. For example, a customer purchases stuff from the gift shop located inside the hotel, this software will track it. It will then generate receipts and help the administrative personnel in executing the billing successfully.

6. Reporting

The top hotel management software also easily handles the Reporting feature. This includes:

  • The forthcoming bookings
  • The rooms in use
  • The deposits paid
  • The occupancy rate
  • The existing month’s sales

These reports are not just useful for the profit and loss statements, but also allow the housekeeping personnel in defining checked-out rooms and the rooms with guests. This guarantees that all the rooms are cleaned decorously without any hassle.

Benefits of Using Hotel Management Software

The hotel billing software provides the following benefits for a hotel organization:

1. Centralized Control

Hotel software delivers centralized control. The hotel manager can regulate all the small hotel software modules easily from a single interface. This helps him govern all the daily functioning of the hotel. The everyday happening in each unit of the hotel can be observed in real-time and improved if required.

2. Dependable System

Another main reason for using small hotel management software is that it brings in a dependable system which eliminates human flaws. Glitches such as dual bookings can create grave issues if reservations are logged on paper. With online hotel reservation software systems, this is no longer an issue! All reservations are instantly and digitally documented with hotel reservation management software.

3. Added Convenience

The software can make the procedure of bookings far more appropriate for people looking for rooms. They can check which rooms are available and then make a reservation. The software helps people pick a room with the facilities they require. It also allows global guests to make a reservation, without incurring the charges of a trans-national phone call.

4. Stress-free Generation of Invoices and Reports

Cloud based Hotel software records reservations, guests, transactions, invoices, etc. It allows for safekeeping of records and accounts, thereby easing the process of generating reports. Hotel software easily produces invoices. Creating accurate and real-time reports is a breeze with this software.

5. Easy To Use

The software is extremely easy to use, without any need of training. The interface is instinctive, with online booking systems that are cool for visitors to use. Also, the hotel staff can manage the internal software systems with no trouble. Cloud based hotel management software assists the hotel employees to work more professionally with less stress and improves their productivity at the same time.

In any industry, the most important thing is to have the correct tools to help the industry run smoothly. Same is the case with the hotel and hospitality industry. Every aspect related to the hospitality software solutions can be time-consuming and inefficient if the right tools and software are not available. And cloud based hotel management software is the perfect “tool”. The software will assist in keeping the hotel running competently and successfully. To such an extent, that the guests will keep returning to your hotel to enjoy the admirable hospitality and brilliant customer service!

Key Features of Hotel Management System

  • HR/Payroll
  • Sales and Marketing
  • Hotel Property Management System
  • Food and Beverage Costing
  • Multi-Property Support
  • Reservation and Booking
  • Messaging System       
  • Invoicing and Billing         
  • Maintainance Management & Administration                                  


Related Content 

Hms Hotel Management software in

  · Mumbai
  · Ahmedabad
  · Bangalore
  · Chennai
  · Kolkata
  · Delhi
  · Pune
  · Hyderabad
  · Gurgaon
  · Patna
  · Jaipur
  · Lucknow
  · Bhopal