InnkeyPMS is complete cloud base integrated user-friendly hotel management software which has end to end solution for all the departments of Hotels. Right from reservations to check-outs, with channel manager, booking engine.
Pricing of InnkeyPMS
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Key Features of InnkeyPMS
Who uses InnkeyPMS
InnkeyPMS is a cloud based, feature rich and robust hotel management software. With InnkeyPMS you enjoy one of the most complete property management software. With a comprehensive business intelligence module, your management team gets detailed real time reports allowing them to swiftly identify issues and make quick and efficient changes. InnkeyPMS uses SSL encryption which provides greater security to your critical data and has been made to work faster with user friendly interfaces.
- Anytime Anywhere Access
- Drag and Drop check-ins and reservations
- Food and recipe based costing
- Centralized guest database – hotel, restaurant etc.
- Seamless interface with hotel website for online booking
- Enhanced housekeeping and laundry management
- Single screen interface enabling users to see hotel position and room availability at a glance
- 2-way integration with OTAs and GDS
- Complete financial accounting module
- Touch screen POS billing
- Mobile reporting App
User Reviews (59) Ask a question
software across all the departments
I love the customer service. When you find a company like Little Hotelier, you feel safe.
Integrated PMS includes modules for all departments, very good for Full Service Hotel
If you do not have internet software will not work
We love how user-friendly the software is and the customer service has been great. All staff members have been extremely helpful and responsive special mention to Harshit, highly recommends Innkey.
rate strategy and many amenities
Innkey has robust features built into the basic package with affordable add-ons for numerous property types. The customer service and a support team that lives up to the sales pitch (which isn't always the case). It is a solid choice of PMS systems for independent hotels and small hotel companies not tied into proprietary PMS systems.
Innkey is a knowledgeable partner with years of experience in the hotel business. Support from passionate professionals with the right expertise and knowledge of the industry. Innkey will boost your total revenue and ADR. The integrated channel manager will help to sell the best prices, at all times.
First of all, it's pity that we can't talk face to face to you interested in Innkey
If you ask us "experience", the first thing which comes to our mind is "people", we mean the Innkey staff. Their passion for this industry, confidence in their product, and patience for customers questions are the first experience we had with them.
We operate 35 rooms at Stamdford Star Hotel, Nuwara Eliya, Shri Lanka. I had been looking at software for years to help manage our room business from booking to billing. When I found InnkeyPMS, I knew that this product was what I was looking for. My managers handled the set up and training and within days we were up and running. The Internet bookings started to roll in, our customers gave us great feedback and our staff found it easy to use. After using it for one year we could not get by without it.
We are 52 rooms hotel at Udaipur, InnkeyPMS, possess all the functions required for running a hotel like ours. It easily takes cares of commission free bookings from the website, bookings from my travel agents and I can view all of that from my dashboard. I would rightly suggest InnkeyPMS to anyone looking for a good PMS.
Reservation is ultimate module of InnkeyPMS. The entire reservation process from room availability, rate inquiry, negotiation to generation of quote has been understood properly and implemented very well. I recommend you to view their video.
We started using the system 3 years ago and I could not be happier. It gives me a lot more freedom to run my hotel from where ever I am. All reports that I need are at my finger tips and accessible with my mobile should I need to do so. It’s easy to use, has a number of great functions and everything is just logical. With more and more interfaces being built it gets even better. Their customer service is always there to help and assist you.
your up selling!
As a general Manager, I like that its easily accessible and I can use it to its full effect from my phone. It’s easy to use so training my staff does not take too long as it’s very intuitive. With interfaces with my channel, review, rate manager etc it just means that I do not miss out on any reservations, do not sell at wrong rate or get as many reviews as possible.
For Different Hotels we use the multi-property environment. One log-in for all hotels. It's easier to report and analyse the total business mix for our Sales & Marketing team. Our centralised reservations department can check availability across all hotels and book rooms instantly.
touch point at any hotel
I have been using Innkey for approximately 1 year after switching from another. I was amazed at how fast my staff was able to train on the system. Within 1 day training they were able to perform all necessary front office functions. The system is also great for back office as well. Accounting software integrated smoothly as well as channel management functionality.
I and my staff appreciate that it is a cloud based system. We have been able to check guests in not only at reception, but in their rooms, in our garden or cafe.
We are a long time Innkey customer and it has been a central part of our business for many years. Innkey helps us manage our room inventory across a number of OTAs without the risk of double-bookings, and the Innkey Booking Engine lets us take direct bookings from our own website
We love how user-friendly the software is and the customer service has been great. All staff members have been extremely helpful and responsive special mention to Harshit, highly recommends Innkey.
Rate Wizard Report Wizard Simplicity of use Comprehensive Reports
Multi-property seamless-ness and frequently updated
The software is straightforward, comprehensive, and simple to learn (and train!). I am most impressed by the Support team: they are responsive, thorough and genuinely helpful. The customization and flexibility is tidy, and much easier than most PMS options in terms of room types, descriptions and guest reports. The daily operations (Reservations, Check-in/Out, and Audits) and the accounting are well-organized and efficient to navigate. The Report Wizard is a great tool that allows tremendous flexibility for precision reports as needed, allowing access and organization to nearly any data field within the program. Rates can be swiftly altered as needed, allowing flexibility between platforms with a simple 'click'. As a multi-property operation, the ease with which we can switch between properties in seconds allows much more efficient daily operations---from our ownership and accounting departments to reception staff.
We have been using Innkey PMS for a year now and it has been a great experience. The cloud based PMS allows me to connect to the property from anywhere in the world making it easy to access information or assist other users at any time. The interface is user friendly making it easy to train new employees on. The advanced user functions offer many solutions to revenue and property management. The reporting functionality is also pretty on point. No system is perfect or without issues but they have been consistently working on updating and patching them within the various modules as they arise. The support team has been amazing. Special mention to Hemanshu who has helped me through numerous questions and requests. The exceptional support we receive is what sets them apart from other systems we have used.
Uptime is great ... meets all of our needs ... customer support is excellent ... time saver, especially with repeat customers love the ability to quickly send a confirmation to our guests
I have been using this product for running my B&B for over years. Although I use a variety of booking services, InnkeyPMS is my master software for managing reservations, running financial reports and coordinating cleaning services for my properties.
cannot say enough about this company.
I have been with InnkeyPMS for 4 years and I'm still amazed at their service and support! I was new to this industry when I started and they were more than helpful and continue to be. Their technical support is amazing to respond instantly and always willing to help and figure something out for you, special thanks to Dhruvik.
As a property owner in several holiday areas, we could only wish that all our managers used innkey. I have great notifications of everything that goes on my property, I can make my own bookings online, all of my accounts and statements online, I have statistics of who is looking at my property plus every a guest completes a survey I receive an email and can log in and view.
can’t thank guys over at InnkeyPMS enough for that
InnkeyPMS has the most user-friendly interface I have ever worked with. All the information you need is accessible very easily. From important statistics to complex master setups all are just a few clicks away. This combined with extensive training and onboarding process helps you get the best out of the software. You don’t fumble around using it instead it helps you achieve your potential. We are using InnkeyPMS for more than 2 years now. It has made things simpler and eased the extra burden mainly for the front office staff and enabling them to attend guest more efficiently
InnkeyPMS, we are absolutely happy
One of the most important challenge we faced before was of not being able to keep track of all the customers that had visited us and thus weren’t able to entice them to visit us again. But with InnkeyPMS we overcame this and more. A full fledged CRM was just what we needed. Now we able to track our customers across our different hotels and market them with customized offers right from here.
Innkey automatically takes care of many processes and task needed to run our hotel smoothly. Plus with its revenue and occupancy reports, we have all the information we need to understand how our business is performing right at our fingertips. Having looked at several Property Management systems, this fits perfectly with what we want to achieve. From ease of use all the way through to obtaining the reports we need, this is ideal.
I don't have a huge background in hospitality so changing to Innkey was like a breath of fresh air. Our small bed and breakfast are so easy to manage now with Innkey- the workflows seem logical, the color coding for invoicing and payments mean that at a glance you can see who owes you money still. The staffs are incredibly responsive when you have questions. I feel that there is value for money - great features - I would unreservedly recommend Innkey.
The level of support we've received from Innkey has been outstanding. We're a bit different from the normal clientele, being a social service provider moving into temporary accommodation management to support our clients and community. Rikita was friendly, polite and very helpful - providing us with training and set up to meet our business needs. The product works well and delivers on what's expected. Its reporting features are impressive, allowing us to make smarter decisions around property acquisition and tenancy trends. The integration with tally ERP 9.0 and QuickBooks accounting software streamlines the billing process. We recommend Innkey to any other users or companies looking for data quality and a system which informs your decision making.
We recently switched to Innkey and it was absolutely worth it. They are quite new on the market and the great thing about that is that the Innkey team constantly working on improvements. (Fresh wind) To be fair they have the fastest and most responsive customer care center I have ever seen. No waiting lists or waiting tickets. Support direct and with one click. Innkey currently is working on more reporting features which we are very excited about.
It was a very easy transition to switch to Innkey. The training was done, in a very professional way. The team support was there from the beginning and NO waiting time if you needed assistance even after hours and on weekends and they provide documentation for issue and assistant that how will you do your own.
We started with innkey about 5 years ago. The system had so much more possibilities than what we expected. The more we used the system, the more familiar and easier it became. innkey is also constantly adapting and changing things to keep up with the times, which really helps.
We have been using Innkey as our PMS at our resort property for just under a year. It comes loaded with features and is very easy to customize for your property. Teaching new reservations agents how to use the system is also very simple as the system itself is incredibly user-friendly.
improvements they have and continue to provide. The ease of booking
for future guests and the various reports and improvements they have
and continue to provide
We have used your product from the beginning of our bed and breakfast existence and highly satisfied! The software is easy to use for the innkeeper and future guests. We would highly recommend this company for not only their software program but their tech support also!!
anywhere, as it's a cloud based program
Innkey is my brain. I get reservations from multiple sources, so well designed with improvements coming regularly. I love having so much control over which features to use. The help desk is outstanding. I wouldn't have lasted this long in this business without it.
provided by them
We have been with Innkey for 3 years. They have been wonderful to work with and extremely knowledgeable. I have a 37 room Inn and have the ability to have an online presence and can compete with the larger branded properties thanks to Innkey. The software is simple to use, offers the design and functionality of the much more expensive software, and lets me run my business seamlessly! One of the best business decisions I ever made!
application like Alert App, Laundry App, E-menu App
We've tried a few different property software before Innkey, but Innkey is our favourite. If you have a small- medium size hotel and love a platform that's easy to use, give it a try. Their pricing is quite competitive
I found Innkey 3 years ago, the very first thing I noticed was the prompt and polite support response which is always the same. The software is extremely easy and generates great reports having a huge impact on my business. I couldn't be happier and look forward to keep growing and collaborating together.
I have been using Innkey for 3 years and I highly recommend to other hoteliers who are looking for PMS, Innkey providing all features that need for running your hotel smoothly
Easy to book and check room availability. Can be used anywhere. Booking data is linked with OTAs and Innkey booking engine. Customers can book with Innkey booking engine through our own website.
I am using Innkeypms since last 5 years, it is single solution for entire hotel operation right from reservation, front desk, point of sale, stores and inventory, housekeeping, maintainable and even integrated financial accounting. Very few software has all the modules on cloud, it is very important for a hotelier to have single software across departments which can talk to each other. Most important is support is excellent, relative and more importantly it is very effective. They also support OTA interface as well as online booking from hotel website.
We have been using Innkey for over two years now and we're totally satisfied with the software. You don't need anything else but a browser to start and set-up with this software. The channel integration that it offers is stunning. Great product and a total value for money! Making reports has become easier and it is also easy to use.
Innkey is really easy to use and has many features in store. The customer support that they provide is exceptional and for me it has been an ideal solution for my hospitality business so far! Its Pros are: the support team, scalability, and customization.
Innkey PMS is one of the best hotel management softwares available for the best of the businesses in the market right now. I have come across many types of software but this is one of the super awesome and the best of all. It provides excellent data integration schemes and provides no technical glitches. I would definitely recommend using this software for all future hotel ventures too.
We have worked with Innkey-PMS for nearly 7 years now and have always found Innkey-PMS and the team to be really helpful, responsive and supportive of our Hotel business. I have no hesitation in recommending Innkey PMS. We are very happy after using this product. It's an intuitive product and Innkey PMS is one of the best cloud-based Hotel management software available in the market today.
Innkey PMS is cloud based best hotel property management system specially design for small to large scale of hospitality companies in mind, such as restaurants, resorts, lodges etc. We use Innkey PMS in our independent hotels more then 2 years and we get many benefits such as better staff productivity, cost control, swift services etc. With Anytime anywhere access, Drag and Drop check-ins and reservations, Mobile reporting App, Most important is touch screen POS billing. Over all we are very happy after implementing InnkeyPMS in our hotels. I definitely recommended for all hospitality businesses. Please try at list demo before make any decision.
This software is really the best, only as any other software you do need to work with it, set it up as per your exact needs and use all the functions that are available and handed to you on a silver plate so to speak. As the system does not know what the best is, this part of the set up system is up to you to take care of. But it’s all there, and their customer service team will advise the best paths to take.
strategy at all times.
Innkey is the right partner for us hoteliers in a fast changing hospitality industry, where you need to be flexible and effective, and you need to optimize each step of your business. Innkey is offering Cloud based solutions, flexibility, a smart interface, 24/7 support and a fresh view on hospitality development and trends. Every team member working with the Commander (front desk, reservation, housekeeping, etc.) is able to easily manage his or her department's duties via mobile devices, so the main focus of the hotel team can be a guest experience. Innkey also helps you with revenues and ADR
We would have been more overwhelmed if we didn't use Innkey. Why? As a first starter, all you need basically to have your channel manager set up so you do not even have to worry about your room allotment being randomly input by yourself every time you have bookings from many of your extranet. It helps us so much in managing better room allotment, we're no longer having a nightmare where people book at the same time from a different extranet. Once they book, it will be automatically in the system without us having to go again and check and assign them.
improve for us. Absolute 5 Star
Upon finding the product and making contact, they were instantly helpful getting us on board with fantastic training by Hemang sir and customer support. The system is user-friendly and very efficient...exactly what we needed! Instant success with and front desk system that's easy to manage as well as great for reporting and all the day to day running of the hotel; check in/out, updating information and housekeeping. Unlocked the potential for us to sign up with many more channels which saw a huge increase in revenue.
Innkey promised to streamline our booking systems and give us the sort of stats and control a large very expensive accommodation booking program would deliver. All of this with cloud based software which means I can access Innkey from any computer anywhere, or indeed the world It combines seamlessly with Staah and many more channel manager to integrate our online bookings with our phone bookings to give us a complete picture of our B&B business.
We can effectively manage our online bookings with their seamless integration with almost every OTA we can think of. No more hassles about rate and room inventory updates as well as overbooking. Our workload is reduced significantly as a result and we can cater to our guests better. The best part of the interface is, they provide interface log, which gives a clear understanding of every communication between PMS and online channels on rate and inventory updates.
We have been very happy since implementing InnkeyPMS over 2 years ago. The training was very good, they are always helpful if we have questions, and I am impressed by the features they continue to add
their features list and interactive demo
We have been using InnkeyPMS since last 4 years now and we can say that it entrenches to almost all of our complex packages. From rates and discounts to cancellation policies and extra services, we say it and InnkeyPMS has the package ready. This has allowed us to market our hotel better and at the same time remove much of the operational overheads involved in a tourist hotel like ours. You will not find software offering the same features, easy to use capability, stability, and reliability even for a much higher price.
We have been using InnkeyPMS for a year now and couldn’t be happier. The transition from our previous software was as smooth as you could have hoped for. They were extremely helpful and cooperative in the training and Go-Live process. They have a vast array of features and take care of even the tiniest detail of the industry. Their customer support is a lag sometimes during peak hours but they make up for it very well
InnkeyPMS with its intuitive user interface has enabled me to stay on top of the most important statistics about the hotel. Combine this with its brilliant mobile alert app I am informed on the go about the key statistics and stuff happening at the hotel. The only con I can think of is having a better documentation of the vast number of features present so that we can leverage the maximum out of it.and I have come to have a personal relationship with the software.
A proper process with checks and balances is required to ensure the smooth running of a large hotel as ours. InnkeyPMS with its detailed logs of all the important functions allow us to monitor and improve our operations. This along with user rights for almost all levels ensures that the right information is accessible to the right person and helps us avoid confusion and communication gaps.
We recently took over a motel, and along with it was a mess of a reservation system. We looked around at a range of options and settled with Innkey cloud based and ease in the entire reservation process. We have got that and a whole lot more. It is incredibly user-friendly, especially for us with a touch screen system. Makes accounting simple, including reconciling both card and cash transactions which had previously a nightmare. And has been simple in collecting guest information and using that for repeat guests. The reports are simple and uncomplicated, and the service has been fantastic throughout. We have been showing it off to all those in the industry. The team at Innkey are constantly reviewing the software and listening to user’s feedback to improve the software. I can only see Innkey becoming a better and better product with time, to improve its usability and features. Thanks, Innkey Team.
reservations. They also have GREAT customer serviced and are always
available to help
I have found Innkey to be easy and convenient. It is nice to see all the rooms on a grid, and there are multiple ways to view reservations to find the information you need easily. I am new to using the program and picked it up within a few days.
If you're considering starting a bed and breakfast of your own be sure to give them a call! I can't say enough how helpful Dhruvik Patel was in getting us set up and the support we received from him!
I can't remember when we started with Innkey, at least 6 years ago, to allow us to enter into the world of online reservations. It has done a great job of that and so much more. The team is always ready to help us with questions or problems and continue to add new programs and features to improve the overall scope and quality. We don't pay for that which we don't feel serves our business well so the fact that we have continued with Innkey says volumes!
Been into hotel industry for more than 8 years, Been a year that I discovered Innkey PMS, It’s a feature-packed software at just $3/room per month. It barely costs us anything, however, the customer satisfaction has really improved.
Its bought me peace of mind to focus on my staff and business better
We have 2 locations in distance of 7kms, it was really difficult to manage quality service on both sites, however with Innkey PMS, Accounting made simple, including reconciling both card and cash transactions. With Extra time at hand, we've began to use the data at hand to increase the number of repeat customers
FAQs of InnkeyPMS
Q. What are the main features of InnkeyPMS?
The key features of InnkeyPMS are as follows:
label Financial Management
label HR & Payroll
label Multi Currency
label Front Office management
label Laundry Management
label Property Management
label Multi Property Support
label Maintainence Management and Administration
label Messaging System
label Point of Sale (POS)
label GDS OTA Integration
label Guest Management
label Guest Experience
label Catering Management
label Maintenance Management
label Reviews Management
Q. How much do the InnkeyPMS cost?
Cost not specify.
Free trial : Available.
Q. Who are the typical users of InnkeyPMS?
InnkeyPMS has the following typical customers: Personal, Startups, SMEs, Agencies, Enterprises.
Q. Which mobile platform does InnkeyPMS support?
InnkeyPMS supports the following devices: IOS, Android, WinPhone
Q. Which operating system does InnkeyPMS support?
InnkeyPMS support the following operation system : Web App, Windows, Macintosh
Q. What payment method does InnkeyPMS support?
InnkeyPMS support the following payment methods : SAAS.
Q. What is the deployment type?
InnkeyPMS has deployment type : Web Base.