CRM POCO CRM

POCO CRM

 4.8 (5)

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POCO CRM

Rechner Infosystems

Overview

POCO Customer Relationship Management Software focuses on dealing with the people who are the profit and revenue boosters of the enterprise. It enables the organization to manage their clients with great deal of efficiency.

Pricing of POCO CRM

Click here to get detailed pricing as per your requirements.

POCO Basic
USD 7.56  User/Month
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Leads & Opportunities management
Accounts & Contacts management
Activity/Schedule management
360 Degree Customer view
Customer Geo-Mapping
Report Listings
Email/Phone/Chat Support
Sales Dashboard and Reports
POCO Plus
USD 10.59  User/Month
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POCO Basic +
Third Party Integrations
Email Integration
Help Desk
Training Services

Key Features of POCO CRM

keyboard_arrow_right Case Management

keyboard_arrow_right CRM & Sales Dashboards

keyboard_arrow_right Customer Support

keyboard_arrow_right Inventory Management

keyboard_arrow_right Lead Generation

keyboard_arrow_right Supplier and Purchase Order Management

keyboard_arrow_right Solution Management

keyboard_arrow_right Sales Tracking

keyboard_arrow_right Mobile App

keyboard_arrow_right Sales Force Automation

keyboard_arrow_right Field Sales Management

keyboard_arrow_right Dashboard

keyboard_arrow_right Import & Export Data

keyboard_arrow_right Inquiry Management

keyboard_arrow_right Sales Dashboards & Reports

keyboard_arrow_right Accounting

keyboard_arrow_right Contact Manager

keyboard_arrow_right CRM & Sales Reports

keyboard_arrow_right Email Integration

keyboard_arrow_right Invoice

keyboard_arrow_right Private Cloud

keyboard_arrow_right Sales Quotes

keyboard_arrow_right Territory Management

keyboard_arrow_right Opportunity Management

keyboard_arrow_right Lead Management

keyboard_arrow_right Customer DataBase

keyboard_arrow_right Workflow Management

keyboard_arrow_right Pipeline Management

keyboard_arrow_right Manage Quotations

keyboard_arrow_right Sales Pipeline Tracking

Specifications

Deployment : Web Base
Payment : Both
API : No
Customization : Yes
Mobile Support : Yes
Mobile App : Yes
Languages support :
English
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Base
Web Base and Installed
Api
Both (SAAS & One time)

Who uses POCO CRM

Personal StartUps SMEs Agencies Enterprises

Platforms

Web App Windows Macintosh

Mobile Platforms

iOS Android WinPhone BlackBerry
Personal
StartUps
SMEs
Agencies
Enterprises
WebApp
Windows
Macintosh
iOS
Android
Windows Phone
BlackBerry

Company Details

Company Name:
Rechner Infosystems
Website:
Headquarter:
New Delhi

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Description

This module registers the complete details of all the contacts and enquiries that are incorporated in the system. It provides single bird's eye view of your target audience details. All the inquiries are listed and are tracked till they are transpired to actual sales. This gives gist of all the activities that has played effective role to materialize the inquiries into sales. Know CRM also aids in tracking the lost leads and opportunities along with tracing on the reasons for their non-conversions. This enables the organization to look out for the loopholes that were responsible for lost opportunities and aid the management in planning accurate action plan for rectifying the malware and chaos in the whole process.

Key benefits of POCO CRM:

  • Better Functioning: The primary purpose of CRM software is to streamline all major areas of customer interactions. This can include managing contacts, setting appointments, monitoring a marketing campaign, handling customer service, and numerous other tasks. KnowIT CRM makes use of a dashboard, analytics and reporting tools to provide business owners with an all-encompassing vantage point of operations. By spotting patterns and identifying trends, this puts you more in control of customer engagement so your business can run more efficiently.
  • Task management: Meeting deadlines is very important in today’s business world. By inputting information like scheduled appointments and important tasks, it takes the guesswork out of project completion. KnowIT CRM also allows this data to be synced with a calendar to keep you informed of upcoming tasks and deadlines. For instance, if you have sales call scheduled with a valuable lead, KnowIT CRM would send you an email in advance so you remember to make the call. This way you can juggle all of your tasks while ensuring that each customer gets the attention they need and nothing is forgotten.
  • Salesforce management: If you have assembled a team of sales reps, it’s important to keep tabs on their progress and know just how effective they are at nurturing leads and closing sales. KnowIT CRM provides a firsthand look into each team member’s sales statistics, including information like average lead contact time, task completion time and conversion rate. This way you can reward the top performers and coach individuals who need some extra help. Over time, your sales department should operate like a well-oiled machine where sales are maximized.
  • Increased Organization: When dealing with hundreds or even thousands of customers, it’s easy to become disorganized and overwhelmed. Fortunately, KnowIT CRM makes it simple and intuitive to keep customer information organized and retrievable. By maintaining a contact list, it gives you quick access to a wealth of information like customer email, telephone, buying history etc. Performing a search will provide an overview of this information so you can extract what you need without the hassle of searching through paper folders or using other outdated techniques.
  • More Selling Opportunities: As information on customers accumulates, it’s common for more opportunities to present themselves. For example, keeping track of a particular customer’s buying patterns would make it clear what they are most interested in.When launching a new product that’s similar, you could make it a point to contact that customer and let them know. Consequently, this makes it possible to increase sales without having to constantly advertise to new customers. By capitalizing on an existing customer base, you can get more repeat sales while keeping customers happy.
  • Access from Everywhere: In the modern business world, mobile devices like smartphones and tablets have become the norm for many businesses. KnowIT CRM makes it possible to complete tasks and stay up to date on projects regardless of location. This helps all team members boost their productivity and get things done on the road.

POCO CRM Screenshots (3)

Customers

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User Reviews (5) Ask a question

Myra Pandey
2016-10-03
A great customer service provider.
Overall rating

 KnowIT has a great customer service. It presents you with answers on pricing and availability at any point of time. All thanks to this software, we have been able to run our business successfully for many years. Development and upgrade opportunities are something to make great profit out of this software. It provides many options, many possibilities and loads of assistance. Happy with its performance.

 

 

Jiya Chopra
2016-09-30
Completely understands overall business needs.
Overall rating

It completely understands overall business needs of our organization. It is a good and complex product. Able to integrate with almost all the departments like enterprise, accounting, inventory, distribution etc. Very flexible and good reporting features. It can be adjusted to every need and it comes at a good price.

 

Bhavin Purohit
2016-09-30
Aided organizations in making vital decisions.
Overall rating

KnowIT CRM helps organizations to manage their clients with great efficiency. KnowIT CRM has aided organizations in making vital decisions. Its ability to provide single comprehensive view for the target market is commendable. It aids in effective process of sales. Will definitely continue using it as it has brought in a lot of efficient workflow in practice for us. 

 

Michael Carvalho
2016-07-09
Usability of the product is amazing.
Overall rating

We have been using knowitCRM for some time now. The usability of the product is amazing. All CRM do the same thing - Of task management. However, it is the usability and very small functionality that determines how good it is. This CRM scores on usability. I will recommend it any day to my friends.

William Fillar
Position: Manager 
2016-05-16
Great Cost-Effective Way to Manage Customers
Overall rating

I have used KnowIT CRM for 2 years, and seen their evolution as they have  listened to what actually their customers needs apart of this it's very  easy to set up and use but sophisticated enough for medium business needs.  Good for our teams, works well with chat and the products and different  incoming email addresses work well. After using KnowIT CRM our revenue  boost 30%. KnowIT CRM amazing features like Lead Management, CRM & Sales  Dashboards, Contact Manager, Sales Tracking, SFA etc. I highly recommended  for small and medium type of business.


FAQs of POCO CRM

Q. What are the main features of POCO CRM?

The key features of POCO CRM are as follows:

label Case Management

label CRM & Sales Dashboards

label Customer Support

label Inventory Management

label Lead Generation

label Supplier and Purchase Order Management

label Solution Management

label Sales Tracking

label Mobile App

label Sales Force Automation

label Field Sales Management

label Dashboard

label Import & Export Data

label Inquiry Management

label Sales Dashboards & Reports

Q. How much do the POCO CRM cost?

The POCO CRM has 2 plans - POCO Basic INRUSD 8 (User/Month),POCO Plus INRUSD 11 (User/Month).

Free trial : Available.

Q. Who are the typical users of POCO CRM?

POCO CRM has the following typical customers: Personal, Startups, SMEs, Agencies, Enterprises.

Q. Which mobile platform does POCO CRM support?

POCO CRM supports the following devices: Android

Q. Which operating system does POCO CRM support?

POCO CRM support the following operation system : Web App

Q. What payment method does POCO CRM support?

POCO CRMsupport the following payment methods : Onetime, Saas.

Q. What is the deployment type?

POCO CRM has deployment type : Web Base.

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