Cloud Telephony & IVRS MyOperator

MyOperator

 4.3 (17)

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MyOperator

VoiceTree Technologies Pvt Ltd.

Overview

MyOperator serves as a virtual intelligent phone operator for businesses that manages, tracks and stores all the call details and business leads. It helps businesses project a bigger and professional image and builds a target database which can be used to improve your sales and data.

MyOperator Awards

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Pricing of MyOperator

Click here to get detailed pricing as per your requirements.

Budding Business
USD 22.73  Per Month
Get Quote
1000 free minutes
4 Users
4 Departments
Growing Business
USD 45.45  Per Month
Get Quote
3600 free minutes
6 Users
6 Departments
Big Business
USD 75.76  Per Month
Get Quote
6600 free minutes
20 Users
10 Departments

Key Features of MyOperator

keyboard_arrow_right Multi User login & Roll based access

keyboard_arrow_right Banquet and conference Management

keyboard_arrow_right Lead Management

keyboard_arrow_right IVR and Dial Groups

keyboard_arrow_right Internal Call Transfer

keyboard_arrow_right Customisable Welcome Greeting

keyboard_arrow_right Multiple Accessline

keyboard_arrow_right API Integration

keyboard_arrow_right Call Logs

keyboard_arrow_right Text-to-Speech

keyboard_arrow_right Multiple Simultaneous Calls

keyboard_arrow_right Single Access Number

keyboard_arrow_right Call Center Management

keyboard_arrow_right Inbound Reporting

keyboard_arrow_right Outbound Reporting

keyboard_arrow_right Historical Reporting

keyboard_arrow_right Call Queuing

keyboard_arrow_right Custom Sender ID

keyboard_arrow_right Outgoing Call Tracking

keyboard_arrow_right Call Disposition and Notes

keyboard_arrow_right Unlimited Concurrent Calls

keyboard_arrow_right IVR System

keyboard_arrow_right Forward to Phone

keyboard_arrow_right Automated Tasks

keyboard_arrow_right CRM integration

keyboard_arrow_right SMS

keyboard_arrow_right Mobile App

keyboard_arrow_right Contact Management

keyboard_arrow_right Call Routing

keyboard_arrow_right Online Fax

keyboard_arrow_right Multiple Extension

keyboard_arrow_right Complete Messaging Platform

keyboard_arrow_right Call Recording

keyboard_arrow_right Voicemails

keyboard_arrow_right Smart Call Tracking

keyboard_arrow_right Toll Free Number

keyboard_arrow_right Real Time Reporting

keyboard_arrow_right Call Monitoring

keyboard_arrow_right IVR / Voice Recognition

keyboard_arrow_right Voice & Data Integration

keyboard_arrow_right Remarketing

keyboard_arrow_right Analytical Reports

keyboard_arrow_right Holiday Mapping

keyboard_arrow_right Email Notifications

keyboard_arrow_right Call Control

keyboard_arrow_right International Numbers

keyboard_arrow_right Skill Based Routing

keyboard_arrow_right Built-In CRM

keyboard_arrow_right Compile Contact Lists

Specifications

Deployment : Web Base
Payment : Monthly,Yearly,Onetime(Perpetual license)
API : Yes
Customization : No
Mobile Support : Yes
Mobile App : Yes
Languages support :
English
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Base
Web Base and Installed
Api
Both (SAAS & One time)

Who uses MyOperator

Personal StartUps SMEs Agencies Enterprises

Platforms

Web App Windows Macintosh

Mobile Platforms

iOS Android WinPhone BlackBerry
Personal
StartUps
SMEs
Agencies
Enterprises
WebApp
Windows
Macintosh
iOS
Android
Windows Phone
BlackBerry

Company Details

Company Name:
VoiceTree Technologies Pvt Ltd.
Website:
Headquarter:
New Delhi

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Description

IVR System

It projects your company as big and professional which in turn helps to improve your brand value and recognition. It also extends the reach of your business 24*7 and routes calls to the right departments for a faster point resolution.

Cloud EPABX

It doesn’t require any hardware or software installation. This thereby helps save installation and additional infrastructural costs required while scaling up. Also, it allows you to work anywhere and anytime.

Call tracking

All your phone calls, be it the ones you made, received or missed are tracked. This not only helps you upgrade your customers’ experience but also ensures that no prospect is lost.

Call recording

It helps in training your employees wherein they learn and understand real customer cases. It further helps improve business’ efficiency by giving an overall picture of how the organization is functioning both internally and externally.

Remarketing

It helps in retargeting those customers who showed interest in your website or product previously. Facebook and SMS remarketing are the ways that MyOperator offers to help you reconnect with your callers and repeat purchase.

Toll-free number

Toll-free numbers comprise an IVR that lets you stay available to your callers 24*7, routes all customer calls to the right department and enhances the brand image of your company.

Analytical reports

You get your caller's list classified under new callers and returning callers. Also, the panel shows how much traffic comes from which region, peak time and days of business calls. Get reports of your business call traffic using SMS and emails.

Automated call system

It sends automated confirmation messages for online deliveries. It increases customer retention as they are made aware of every single step of the delivery process.

Extension number

Publish a single number with extensions and get in touch with more companies. Having multiple numbers will increase your cost.

Call masking

Customers are given a masked number of the sales agents and the agents’ private number remains hidden. It ensures their privacy.

MyOperator Screenshots (3)

MyOperator Video

MyOperator Slideshare

Customers

Customers

MyOperator Customers
MyOperator Customers
MyOperator Customers
MyOperator Customers
MyOperator Customers
MyOperator Customers
MyOperator Customers
MyOperator Customers

User Reviews (17) Ask a question

Abhishek Kumar Aggarawal
2016-06-02
5 Stars - For Voice Tree
Overall rating

Using Toll Free MyOperator Service form Voice Tree Wonderful and Prompt Response User friendly App and Webpanel. We get regular leads from the Toll Free Number. Thanks Volina Team.

Ankush Kharat
2015-03-09
via Google
No.1 Support staff
Overall rating

Excellent customer service & No.1 Support staff & Working very good.

Komal
2015-02-02
Satisfied with the services
Overall rating

I am a client of Voice tree and have taken MyOperator services from this company. I would like to recommend this service to my friends as they provide very quick support for any query. Happy with the services and product.

CIPHER Preventive Healthcare
2014-10-31
Very Good Service
Overall rating
Availability of call recordings, tracing of place from which the call is made is good. Reminders about renewals and console is very good. Overall very good experience.
Nitin
Position: SVP 
2014-10-20
Very Good Service
Overall rating
Will definitely recommend to all. The team is very helpful and the product is awesome.
Varun Biyani
2014-10-20
So far so good
Overall rating
The system is good to use and is gives an overall very sleek feeling. However, there are still some bugs here and there specially in the UI which needs to be addressed. These are mostly at the time of creating SMS's. Also there should be a feature to type SMS on the go and not create a template. We still feel that the call transfer facility is far from perfect and that is something which should be addressed
Sunny Thakur
Position: Business Head 
2014-10-20
Satisfactory Service
Overall rating
First of all i would like to thank VOICE TREE the service which they are providing helped me in positioning my business in more proffesional way. As it is known communication is what helps any business to grow, Voicetree provided me with same, they helped me in enhancing the experience of customers over call and helped my call entertaining team to reach each and every single customer. As of now i am satisfied with the service which is provided by you.
Shraddha
Position: Accounts & HR 
2014-10-20
Making it easier for clients to reach a business
Overall rating
A toll free Number gives a business a more professional appearance and makes it easier for clients to contact the business and a free number also provides a company with the potential to increase sales . Excellent Service. Our queries are solved on priority basis so there is no such experience that we don't like any thing about the product.
Deepak Motiani
Position: Director 
2014-10-18
Great Service
Overall rating
Greatly helped in converting bookings for our hotel and tracking staff efficiencies. SMSs sent to callers should be a standard feature.
Kamal Kumar
2014-10-17
Easy Moblie Solutions
Overall rating
Satisfied
Rohit Sharma
Position: Vice President 
2014-10-17
The support system is quite phenomenal, as expected in the service
industry.
Overall rating
I, personally, took the services of Voice Tree for the first time & the experience has been quite good! This is basis the communication, coordination skills. Overall feedback for Voice Tree is Brilliant however giving them a 4 star rating as there is always room for improvement & consistency :-)
Ramesh
2014-10-17
excellent service for voice tree
Overall rating
no cons in my experience , whenever i got a problem , once sent an email , in next minute they are resolving the issues. really great service.thanks to voice tree team !!! dr.shiva ....
Ravi R Prabhakar
Position: Director-Operations 
2014-10-17
Good Service
Overall rating
Overall good services but expensive compared to other service providers in same segment. Charges could a bit more rational in comparison with other service providers. Quality of calls is good, web based dashboard panel is very simple to use and very good. Team is very co-operative and efficient.
Narender
Position: Manager CRM 
2014-10-17
Very Good.
Overall rating
Services are very good & staff is excellent. I would surely recommend your services to others.
Fenil Shah
Position: Director 
2014-10-16
Good
Overall rating
Service is good but sometimes we do not get the message after the call and sometimes we does not receive any call and get the message. However overall experience is quite satisfactory.
Shenaz shakeer
Position: Reporter 
2015-09-01
via Google
Good product
Overall rating

This software for the past 1 month and feels. It is very good and reliable in a competitive way. Feels the interface needs to improve considering what other softwares have been providing for a long time.

Harish
Position: Maintanance Engineer 
2015-09-01
Satisfied more than Expected
Overall rating

Excellent services & staff is good. I will surely recommend to my colleagues and friends. Especially the toll free number provides a company with the potential to increase in sales. Final Verdict is GOOD


FAQs of MyOperator

Q. What are the main features of MyOperator?

The key features of MyOperator are as follows:

label Multi User login & Roll based access

label Banquet and conference Management

label Lead Management

label IVR and Dial Groups

label Internal Call Transfer

label Customisable Welcome Greeting

label Multiple Accessline

label API Integration

label Call Logs

label Text-to-Speech

label Multiple Simultaneous Calls

label Single Access Number

label Call Center Management

label Inbound Reporting

label Outbound Reporting

label Historical Reporting

label Call Queuing

label Custom Sender ID

label Outgoing Call Tracking

label Call Disposition and Notes

label Unlimited Concurrent Calls

label IVR System

label Forward to Phone

label Automated Tasks

Q. How much do the MyOperator cost?

The MyOperator has 3 plans - Budding Business INRUSD 23 (Per Month),Growing Business INRUSD 45 (Per Month),Big Business INRUSD 76 (Per Month).

Free trial : Available.

Q. Who are the typical users of MyOperator?

MyOperator has the following typical customers: Personal, Startups, SMEs, Agencies, Enterprises.

Q. Which mobile platform does MyOperator support?

MyOperator supports the following devices: IOS, Android, WinPhone, Blackberry

Q. Which operating system does MyOperator support?

MyOperator support the following operation system : Web App, Windows, Macintosh

Q. What payment method does MyOperator support?

MyOperator support the following payment methods : Monthly,Yearly,Onetime(Perpetual license).

Q. What is the deployment type?

MyOperator has deployment type : Web Base.

MyOperator

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