Customer Loyalty Management OptCulture

OptCulture

 4.5 (4)

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OptCulture

OptCulture Private Limited

Overview

OptCulture is a customer loyalty and engagement product which enables retailers to engage effectively with their customers through our event triggers, digital receipts on purchases, SMS Integration, Promotions, Email marketing and triggers, and Enhanced “Customer Loyalty” feature to manage the store and online customers in a single window and carry out a loyalty program.

Pricing of OptCulture

Click here to get detailed pricing as per your requirements.


Key Features of OptCulture

keyboard_arrow_right Event Calendar

keyboard_arrow_right Membership Management

keyboard_arrow_right Loyalty Management

keyboard_arrow_right Feedback Management

keyboard_arrow_right Gift Card Management

keyboard_arrow_right Discount system

keyboard_arrow_right Discount Management

keyboard_arrow_right Loyalty Card System

keyboard_arrow_right Rewards Management

keyboard_arrow_right Department management

keyboard_arrow_right Feedback Collection

keyboard_arrow_right Customer Management

keyboard_arrow_right Referral Management

keyboard_arrow_right User Management

keyboard_arrow_right 360 Degree Feedback

keyboard_arrow_right Analytics

keyboard_arrow_right Transaction management

keyboard_arrow_right Customer Activity Tracking

keyboard_arrow_right Gift Card System

keyboard_arrow_right Member Portal

keyboard_arrow_right Automation Rules

keyboard_arrow_right Device management

Specifications

Deployment : Web Base
Payment : Monthly,Yearly
API : Yes
Customization : Yes
Mobile Support : Yes
Other Categories :
Languages support :
English
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Base
Web Base and Installed
Api
Both (SAAS & One time)

Who uses OptCulture

Personal StartUps SMEs Agencies Enterprises

Platforms

Web App Windows Macintosh

Mobile Platforms

iOS Android WinPhone BlackBerry
Personal
StartUps
SMEs
Agencies
Enterprises
WebApp
Windows
Macintosh
iOS
Android
Windows Phone
BlackBerry

Company Details

Company Name:
OptCulture Private Limited
Website:
Headquarter:
Hyderabad

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Description

OptCulture is a customer engagement and loyalty software solution that has been designed exclusively for retail and hospitality businesses. Following are few of its features:

  1. Customer Loyalty Software
  2. Customer Engagement through Email and SMS marketing
  3. Automated Campaign Management.
  4. Intelligent Customer Segmentation.
  5. Digital Receipts.
  6. Customer Data Management
  7. Cross Channel Customer Management
  8. Reports
  9. Promotions
  10. Many more...

OptCulture Screenshots (1)

OptCulture Video

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User Reviews (4) Ask a question

Aditya Verma
2017-04-12
Great system and functionality
Overall rating

I will always recommend OptCulture Loyalty Management System to my close professional contacts for its customer oriented service and amazing quality. I really appreciate their customer support team's  efforts. Only due to their help, my team and I were able to successfully launch different bonus loyalty programs which now have a 70% penetration rate among all our clients. All our customers are happy to gain extra points and we get many positive feedbacks from them every day. OptCulture is not just about the bonus or rewards, but also about their team making sure to fulfill all the business needs that an ordinary user doesn't expect. Within a very short span of time, we've been able to integrate a cross-functional email marketing platform that helps us to send everyday emails and also develop an email marketing scheme with triggered e-shot campaigns. OptCulture has done very well for my firm. Great software!

Harsha Parothiya
2017-04-12
Simply amazing Software
Overall rating

With the help of OptCulture Customer Loyalty Management System, users are able to integrate different solutions with e-commerce websites and roll out loyalty programs on their individual business websites. Users can also integrate with bigger business systems such as accounting and point of sale systems. Our company's reward programs, which run on OptCulture's loyalty platform, have become the cornerstone for our consumer engagement strategies. OptCulture has proven to be scalable, reliable, and very easy to integrate. Their team is highly responsive and prompt, often turning projects around quickly. Most importantly, OptCulture provides a solution for businesses of all sizes. They've worked with my firm and helped us develop a strategy that fits our specific business needs. Not just a great platform, OptCulture is a vital strategic business partner. I would highly recommend this software. 

Shobhaben Dhameliya
2017-04-11
Excellently Software
Overall rating

Ever since we deployed OptCulture Customer Loyalty Management Software, we're less bothered with emails and we can concentrate more on providing our clients with what they really desire. Since its launch, our open rate has gone up by 20%, click rate by 35% and order frequency among opt-in customers has gone up by 12%. I must mention the commendable 24 x 7 customer service that we get from OptCulture. Their team is always willing to help us in every task. Becoming OptCulture's client has led us to receive a flexible and individual approach from them. It has also enabled my staff to manage different types of promotions such as cash backs, recognitions, referrals and mystery awards. Its best features are multi-channel marketing, which allows users to send customized loyalty campaigns through multiple channels such as email, SMS or social media.

Kajal Sharma
2017-04-11
The Perfect Loyalty Management System
Overall rating

OptCulture Customer Loyalty Management System lets users manage their customer loyalty with the help of a bonus points system. Customers can gain reward points with the completion of actions such as in-store purchases, referring friends for services and providing feedback. Customers also have the option of redeeming these points via discount coupons, gift cards or other promotional services.Optculture has an efficient and up to date customer database where users can store important contacts. They can even group these contacts according to priority by using customized tags and then create target email and text message campaigns. OptCulture Loyalty integrates very well with point of sale and business systems as well as customer relationship management solutions using different advanced integrations. It's been more than a year with this software and I must say that it is the best!


FAQs of OptCulture

Q. What are the main features of OptCulture?

The key features of OptCulture are as follows:

label Event Calendar

label Membership Management

label Loyalty Management

label Feedback Management

label Gift Card Management

label Discount system

label Discount Management

label Loyalty Card System

label Rewards Management

label Department management

label Feedback Collection

Q. How much do the OptCulture cost?

Cost not specify.

Free trial : Available.

Q. Who are the typical users of OptCulture?

OptCulture has the following typical customers: Personal, Startups, SMEs, Agencies, Enterprises.

Q. Which mobile platform does OptCulture support?

OptCulture supports the following devices: Android

Q. Which operating system does OptCulture support?

OptCulture support the following operation system : Web App, Windows

Q. What payment method does OptCulture support?

OptCulture support the following payment methods : Monthly,Yearly.

Q. What is the deployment type?

OptCulture has deployment type : Web Base.

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