CRM Zoho CRM

Zoho CRM

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 4.8 (9)

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Overview

Zoho CRM Application gives you a 360-degree view of your complete sales cycle and pipeline. It also has a open source version. Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.

Zoho CRM Awards

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Pricing of Zoho CRM

Click here to get detailed pricing as per your requirements.

Standard
 User/Month
Free Trial
Sales forecasting
Reports and dashboards
Document library
Roles and profiles
Mass email
Call center connectors
100,000 records
PROFESSIONAL
 User/Month
Free Trial
Includes everything in Standard +
Email integration
Social CRM
Google AdWords integration
Workflow automation
Inventory management
Macros
Unlimited records
ENTERPRISE
 User/Month
Free Trial
Includes everything in Professional +
Territory management
Custom applications
Custom buttons
Workflow approval processes
Page layouts
Custom modules
Multiple currencies

Key Features of Zoho CRM

keyboard_arrow_right Capture Leads from Twitter/Facebooks

keyboard_arrow_right Cloud Computing

keyboard_arrow_right CRM & Sales Dashboards

keyboard_arrow_right CRM Analytics

keyboard_arrow_right Email Marketing / SMS Marketing

keyboard_arrow_right Inventory Management

keyboard_arrow_right Lead Generation

keyboard_arrow_right Marketing Automation

keyboard_arrow_right Mass Email

keyboard_arrow_right Products & Price Books

keyboard_arrow_right Sales Quotes

keyboard_arrow_right Solution Management

keyboard_arrow_right Sales Forecasting

keyboard_arrow_right Opportunity Management

keyboard_arrow_right Lead Management

keyboard_arrow_right Accounting

keyboard_arrow_right Case Management

keyboard_arrow_right Contact Manager

keyboard_arrow_right CRM & Sales Reports

keyboard_arrow_right Customer Support

keyboard_arrow_right Email Templates

keyboard_arrow_right Invoice

keyboard_arrow_right Marketing Analytics

keyboard_arrow_right Marketing Collateral

keyboard_arrow_right On-Demand (SaaS)

keyboard_arrow_right Supplier and Purchase Order Management

keyboard_arrow_right Social CRM

keyboard_arrow_right Territory Management

keyboard_arrow_right Sales Tracking

keyboard_arrow_right Mobile App

keyboard_arrow_right Sales Force Automation

Specifications

Deployment : Web Base
Payment : SAAS
API : Yes
Customization : Yes
Mobile Support : Yes
Mobile App : Yes
Languages support :
English
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Base
Web Base and Installed
Api
Both (SAAS & One time)

Who uses Zoho CRM

Personal StartUps SMEs Agencies Enterprises

Platforms

Web App Windows Macintosh

Mobile Platforms

iOS Android WinPhone BlackBerry
Personal
StartUps
SMEs
Agencies
Enterprises
WebApp
Windows
Macintosh
iOS
Android
Windows Phone
BlackBerry

Company Details

Company Name:
Zoho Corporation Pvt. Ltd.
Website:
Headquarter:
Chennai

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Description

Sales Force Automation:

Zoho CRM's Sales force automation solution helps you to track leads, prospects, business opportunities and close more deals in less time. Additionally, you can effectively use the existing customer data for future up-selling and cross-selling opportunities

Marketing Automation:

With the Zoho CRM marketing automation, you can effectively plan marketing activities, improve the quality of leads generation process. Additionally, you can measure the performance and effectiveness (ROI) of campaigns.

Customer Support & Service:

Zoho CRM's Cases and Solutions functionality empowers you to streamline the organization-wide Customer Support process and enable a better integration between Sales & Customer Support processes in a single system.

Inventory Management:

Zoho CRM Inventory Management helps you to achieve the seamless integration between pre-sales and post-sales activities in a single application. In addition, you can also track procurement of goods or services from the preferred list of vendors.

Zoho CRM Screenshots (9)

Zoho CRM Video

Zoho CRM Slideshare

Customers

Customers

Zoho CRM Customers
Zoho CRM Customers
Zoho CRM Customers
Zoho CRM Customers
Zoho CRM Customers
Zoho CRM Customers
Zoho CRM Customers
Zoho CRM Customers

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User Reviews (9) Ask a question

Martin
2017-12-23
An extremely productive software available at a reasonable cost.
Overall rating
star star star star star
Features
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Ease of use
star star star star star

Likelihood to recommend: 9/10

According to me, the most effective feature of Zoho CRM is its availability on the mobile device. I can instantly track the sales, inventory, and lead using the mobile app

 

Pros

I am using Zoho CRM Application for quite some time, it is an excellent tool to manage the customer relationship lifecycle. The entire user interface is easy to understand and to follow. Additionally, I found the support team very helpful.

Cons

Creatively designed software, there is no cons. absolutely a flawless tool.

Jelly Kalisetty
2017-12-22
Quick and straightforward CRM Software. Best for all the
organizations.
Overall rating
star star star star star_border
Features
star star star star star
Ease of use
star star star star star_border

Likelihood to recommend: 9/10

It is designed beautifully with necessary features which are useful for a business.  This tool is available at a very affordable cost.

 

Pros

Zoho CRM Application provides you with a 360-degree view of sales and other crucial business data. I am using it to manage my small-scale business and totally happy with it. I can easily trace and manage the sales, marketing and service of my business sys

Cons

Happy with the features. No issues yet.

Hardik Patel
Position: CEO 
2016-02-13
via Facebook
Management of Sales Activities has been very easy with Zoho CRM.
Surely served the purpose we purchased for.
Overall rating
star star star star star

With Zoho CRM, tracking of our all sales related activities is very easy. it is has boosted our sales and services. We were able to get all the customer interation, what they are purchasing and there daily sales are, and whether we are able to satisfy tehm.. If you want better relationship with customers this is the software for you.

Ketan Kansara
Position: PHP Developer 
2016-02-11
via Facebook
Complete CRM solution
Overall rating
star star star star star

It is good CRM software and also easy to use. It is online resource management software. It is handle all transactions as per management system.

Sanjay Darji
2016-02-10
via Facebook
Straight forward and Useful
Overall rating
star star star star star

Zoho CRM is simple and very easy to use. You are able to set up you should operating in no time. Once you are using the program you get into a schedule and the freedom allows you to modify your procedures as you develop and alter.

Kiran Kumar
Position: Customer Outlet 
2018-03-06
User-Friendly CRM Cloud Software
Overall rating
star star star star star_border
Features
star star star star_border star_border
Ease of use
star star star star star
Value for money
star star star star_border star_border
Customer support
star star star star star_border

Likelihood to recommend: 7/10

An ideal software for small and medium organizations.

Pros

Easy to use and comes with built-in tutorial that makes it easy to understand the features and options. The reports generated are accurate and the format is very efficient.

Cons

The price is slightly higher when compared to its competitors.

Ramankumar Bhalla
Position: Sr. Software Engineer 
2017-05-24
via Google
Amazing CRM
Overall rating
star star star star star

Simple yet rich UI, easy to use and powerful features. Overall a wonderful application.

Priyanka Vermora
2017-04-21
Zoho CRM software is easy to use, efficient and accurate
Overall rating
star star star star star

With Zoho CRM, adding new documents, contacts, events has become much easier. This process used to take a lot of time and would become a tedious task with our previous CRM software. Zoho CRM is a fresh platform and it has a responsive dashboard. It offers email marketing and reporting for small as well as medium-sized businesses, all in a modern and intuitive package at an affordable price. Zoho provides ultimate flexibility when coupled with the commands written in the CRM's language. The software is stable and effective enough to enter our sales leads. Their team is continually improving this platform and there is immense ease of use that makes Zoho a great solution for our company. Zoho CRM is very cost effective and the additions or changes that their team makes help the software become more intuitive and streamlined. Very efficient and accurate. There have hardly been any glitches in its operation till date. We would love to continue working with Zoho CRM and their team.

Mahesh Rami
2017-04-18
Great Software and amazing services
Overall rating
star star star star star

Zoho CRM software offers small to large-sized business organizations a complete client relationship life cycle management solution. It manages sales, marketing, customer service as well as inventory in a single system. The software integrates with Zoho Mail and is very affordable as compared to its competitors. My staff and I have been using Zoho CRM for a year now. The "How To" guides are in depth and they answer all the questions that a user is searching for. Once the overall setup is done and the system is up and running, Zoho is the best CRM system. We love its Sales Inbox feature and the way it separates the salesmen's emails. My staff also uses Zoho CRM app on their phones and they are very impressed. To be honest, we've never had a CRM software as easy as Zoho. It's very different from the other software in its category. The customer support has been exemplary all this while. The representatives were available even on weekends to answer our queries during the initial setup. Great software, intuitive interface and amazing service!


FAQs of Zoho CRM

Q. What are the main features of Zoho CRM?

The key features of Zoho CRM are as follows:

label Capture Leads from Twitter/Facebooks

label Cloud Computing

label CRM & Sales Dashboards

label CRM Analytics

label Email Marketing / SMS Marketing

label Inventory Management

label Lead Generation

label Marketing Automation

label Mass Email

label Products & Price Books

label Sales Quotes

label Solution Management

label Sales Forecasting

label Opportunity Management

label Lead Management

Q. How much do the Zoho CRM cost?

The Zoho CRM has 3 plans - Standard (User/Month),PROFESSIONAL (User/Month),ENTERPRISE (User/Month).

Free trial : Available.

Q. Who are the typical users of Zoho CRM?

Zoho CRM has the following typical customers: Startups, SMEs, Agencies, Enterprises.

Q. Which mobile platform does Zoho CRM support?

Zoho CRM supports the following devices: IOS, Android

Q. Which operating system does Zoho CRM support?

Zoho CRM support the following operation system : Web App

Q. What payment method does Zoho CRM support?

Zoho CRM support the following payment methods : SAAS.

Q. What is the deployment type?

Zoho CRM has deployment type : Web Base.

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