Zoho CRM Application gives you a 360-degree view of your complete sales cycle and pipeline. It also has a open source version. Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.
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Pricing of Zoho CRM
Click here to get detailed pricing as per your requirements.
|Reports and dashboards|
|Roles and profiles|
|Call center connectors|
|Includes everything in Standard +|
|Google AdWords integration|
|Includes everything in Professional +|
|Workflow approval processes|
Key Features of Zoho CRM
Who uses Zoho CRM
Sales Force Automation:
Zoho CRM's Sales force automation solution helps you to track leads, prospects, business opportunities and close more deals in less time. Additionally, you can effectively use the existing customer data for future up-selling and cross-selling opportunities
With the Zoho CRM marketing automation, you can effectively plan marketing activities, improve the quality of leads generation process. Additionally, you can measure the performance and effectiveness (ROI) of campaigns.
Customer Support & Service:
Zoho CRM's Cases and Solutions functionality empowers you to streamline the organization-wide Customer Support process and enable a better integration between Sales & Customer Support processes in a single system.
Zoho CRM Inventory Management helps you to achieve the seamless integration between pre-sales and post-sales activities in a single application. In addition, you can also track procurement of goods or services from the preferred list of vendors.
User Reviews (11) Ask a question
According to me, the most effective feature of Zoho CRM is its availability on the mobile device. I can instantly track the sales, inventory, and lead using the mobile app
I am using Zoho CRM Application for quite some time, it is an excellent tool to manage the customer relationship lifecycle. The entire user interface is easy to understand and to follow. Additionally, I found the support team very helpful.
Creatively designed software, there is no cons. absolutely a flawless tool.
It is designed beautifully with necessary features which are useful for a business. This tool is available at a very affordable cost.
Zoho CRM Application provides you with a 360-degree view of sales and other crucial business data. I am using it to manage my small-scale business and totally happy with it. I can easily trace and manage the sales, marketing and service of my business sys
Happy with the features. No issues yet.
Surely served the purpose we purchased for.
With Zoho CRM, tracking of our all sales related activities is very easy. it is has boosted our sales and services. We were able to get all the customer interation, what they are purchasing and there daily sales are, and whether we are able to satisfy tehm.. If you want better relationship with customers this is the software for you.
It is good CRM software and also easy to use. It is online resource management software. It is handle all transactions as per management system.
Zoho CRM is simple and very easy to use. You are able to set up you should operating in no time. Once you are using the program you get into a schedule and the freedom allows you to modify your procedures as you develop and alter.
It is important to plan within the established time and reality.
Excellent tool to manage phone contacts, emails, programs, work schedules and many useful things that give this platform a go-ahead to be used in a particular way.
It does not have the ability to share files from mobile devices or download. It is designed to protect everything on the web without needing to have them on the PC.
It's a balanced CRM that can be great for companies who have just started using similar software.
Easy to setup, quite a large amount of features and excellent support.
An ideal software for small and medium organizations.
Easy to use and comes with built-in tutorial that makes it easy to understand the features and options. The reports generated are accurate and the format is very efficient.
The price is slightly higher when compared to its competitors.
Simple yet rich UI, easy to use and powerful features. Overall a wonderful application.
With Zoho CRM, adding new documents, contacts, events has become much easier. This process used to take a lot of time and would become a tedious task with our previous CRM software. Zoho CRM is a fresh platform and it has a responsive dashboard. It offers email marketing and reporting for small as well as medium-sized businesses, all in a modern and intuitive package at an affordable price. Zoho provides ultimate flexibility when coupled with the commands written in the CRM's language. The software is stable and effective enough to enter our sales leads. Their team is continually improving this platform and there is immense ease of use that makes Zoho a great solution for our company. Zoho CRM is very cost effective and the additions or changes that their team makes help the software become more intuitive and streamlined. Very efficient and accurate. There have hardly been any glitches in its operation till date. We would love to continue working with Zoho CRM and their team.
Zoho CRM software offers small to large-sized business organizations a complete client relationship life cycle management solution. It manages sales, marketing, customer service as well as inventory in a single system. The software integrates with Zoho Mail and is very affordable as compared to its competitors. My staff and I have been using Zoho CRM for a year now. The "How To" guides are in depth and they answer all the questions that a user is searching for. Once the overall setup is done and the system is up and running, Zoho is the best CRM system. We love its Sales Inbox feature and the way it separates the salesmen's emails. My staff also uses Zoho CRM app on their phones and they are very impressed. To be honest, we've never had a CRM software as easy as Zoho. It's very different from the other software in its category. The customer support has been exemplary all this while. The representatives were available even on weekends to answer our queries during the initial setup. Great software, intuitive interface and amazing service!
FAQs of Zoho CRM
Q. What are the main features of Zoho CRM?
The key features of Zoho CRM are as follows:
label Capture Leads from Twitter/Facebooks
label Cloud Computing
label CRM & Sales Dashboards
label CRM Analytics
label Email Marketing / SMS Marketing
label Inventory Management
label Lead Generation
label Marketing Automation
label Mass Email
label Products & Price Books
label Sales Quotes
label Solution Management
label Sales Forecasting
label Opportunity Management
label Lead Management
Q. How much do the Zoho CRM cost?
The Zoho CRM has 3 plans - Standard INRUSD 11 (User/Month),PROFESSIONAL INRUSD 18 (User/Month),ENTERPRISE INRUSD 32 (User/Month).
Free trial : Available.
Q. Who are the typical users of Zoho CRM?
Zoho CRM has the following typical customers: Startups, SMEs, Agencies, Enterprises.
Q. Which mobile platform does Zoho CRM support?
Zoho CRM supports the following devices: IOS, Android
Q. Which operating system does Zoho CRM support?
Zoho CRM support the following operation system : Web App
Q. What payment method does Zoho CRM support?
Zoho CRM support the following payment methods : SAAS.
Q. What is the deployment type?
Zoho CRM has deployment type : Web Base.